Forums Questions answered How do I call 1-800 #s in US from India when phone cards don’t allow

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      This is a serious problem for me, as I am trying to get problems resolved with my bank. I am in India, using VSNL prepaid phone cards, and they do not allow me to call a 1-800 number, or make other collect calls. Last time I was in India, I was locked out of my back account for 6 weeks, unable to make a payment on any bills!!!! HELP!!


        Hi Ann,

        I doubt that the calling card used is the problem here. 2 things you should know:
        1) Toll free numbers are not free when dialed from abroad;
        2)Because of 1) many US companies block their toll free numbers for incoming calls from other countries.

        It works the same for collect calls. So this is likely why you can’t call. However, your bank must have a regular non toll free phone number for you to dial using a phone card. If you want I can dial the toll free number you are trying to call (I too am outside the US) just to see if it works. Just reply to this post with the number.


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      Heads-up: some information on these forums could be outdated - countries change their numbering plans periodically. We recommend using our top menu to double check the correct instructions for dialing to a specific country.