Texting New Zealand to Canada

[jmgrant]

Hi, I am visiting New Zealand for three months and using a vodafone prepaid phone. I am trying to text my fiance who is in Canada with the Sasktel network. I have been informed by Sasktel that the only way we can text is if he sends me a text and I reply (1.5 intercarrier messaging). That worked for about a day, I was able to successfully respond to his texts but now he no longer receives my replys. What could have happened in a day?

[admin]

Have you checked your remaining credit with the prepaid carrier?

[jmgrant]

Hi, thanks for replying. My balance was about 10.00, and an international text is 30 cents, but do you think the balance has to be at a certain level for it to work?

[admin]

No, I was just suggesting checking it to make sure you still have funds available. Hard to guess why you could send messages and you no longer can. There should be a Vodafone customer service number you can call to inquire about this issue.

[jmgrant]

Hi, yes my experience with vodafone customer service though has been less than positive. It seems that both networks, on the Canada and New Zealand end, aren’t totally aware of their network’s international connections and since I am not on contract with vodafone the people actually in the store are also less than helpful. Thanks though

[Author]

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